Help Receiving BBC TV and Radio

Manufacturers' helplines

If you have a problem with a piece of equipment, please see your retailer or contact the manufacturer. Many manufacturers have help or support sections on their websites, as well as email contact details - click on the relevant name below. Or you can phone their customer helpline.

Name and website link Customer helpline
Alba Radio Limited 0871 230 1777
Bush Radio plc 0871 230 1777
Daewoo Electronics 0870 100 2525
Digifusion 0870 240 5005
Goodmans 0871 230 1777
Grundig 0871 230 1777
Hauppage 020 7378 1997
Hitachi 0870 405 4405
Humax 0870 247 8800
JVC 0845 310 8000
Labgear 0845 757 3479
LG 0844 847 1400
Nokia 0845 045 5555
Pace 0844 257 1088
Packard Bell 0870 1122334
Panasonic 0800 169 3012
Philips 0800 331 6015
Pioneer 0330 123 1240
Sagemcom 0845 0900 316
Samsung 0845 726 7864
Sharp 08705 274 277
Sony 08705 111999
Toshiba 0844 856 0730
Triax 01443 778908
Wharfedale 0845 6040105

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