Digital terrestrial TV (DTT) in the UK is delivered free to air by Freeview. You receive Freeview via an aerial and you can get it on its own, from Youview or as part of a subscription package from Top Up TV or BT Vision.
Typical DTT reception problems include picture break-up (pixelation) or freezing, clicking sounds, sound dropping out and no reception at all. You may also find that interactive services (red button) aren't working, channels are missing, or you're receiving channels from the wrong region.
Freeview channel numbers.
To try to work out what's wrong, go through the checklists below.
If channels you think should have are missing, try retuning your digital box or TV. Channels on Freeview also change from time to time - new ones are added, some are removed and others move to different channel numbers or multiplexes. It's worth retuning your digital box or TV every so often to make sure you're up to date.
After retuning, if channels are still missing:
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