Search our FAQs to answer your question or to use the Diagnostic Tool, enter your postcode opposite. This tool will provide guidance/ advice on what to do next.
This website has been designed, to help you with any problems you may have receiving BBC Television and Radio services. This information will help you determine if your own equipment or aerial is the cause.
Check if your local transmitter is working. Simply enter your postcode into the box below, and click the Go button.