Broadband broken? Goods no good? Refund refused? Maybe Liz Barclay can help…
Liz is looking into a range of individual complaints in the hope they can be resolved and exploring the wider lessons that can be learned by all of us. Has a company gone bust leaving you out of pocket? Was your holiday nothing like the brochure? Or has a broadband provider let you down?
Your comments may be read out on air or published electronically. Please state clearly if you wish to remain anonymous. Sometimes we invite listeners to take part in the programme - if you would like us to contact you directly, please provide a daytime phone number and email address. Your email address and phone number will not be published on the site or disclosed to a third party. All personal information supplied is held securely by the BBC and in accordance with the Data Protection Act 1998.