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BBC Radio 4 - 92 to 94 FM and 198 Long WaveListen to Digital Radio, Digital TV and OnlineListen on Digital Radio, Digital TV and Online

News and Current Affairs
NICE WORK
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Tuesdays 16:00-16:30
Nice Work is Radio 4's essential guide to working life in Britain today - we aim to cut through the jargon to get to the heart of what matters.

Email the programme at nicework@bbc.co.uk
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Listen to Nice Work for 12 July 2005
PRESENTER
PHILIPPA LAMB
Philippa Lamb
PROGRAMME DETAILS
Tuesday 12 July 2005


Call Me

In Nice Work this week Philippa Lamb looks at how jobs in call centres are changing.

The industry is mushrooming. It employs 600,000 but lower staff costs, in countries such as India, have already tempted a string of companies to move operations abroad.

But if jobs in the UK become more professional and home-working takes off can we stem the flow?

Fair Pay?

Also, can you imagine knowing exactly how much your colleagues earn and questioning management if you think they've got pay levels wrong?

Nice Work visits Aspen, a pension and actuary company, where this is exactly how things work. And they are not the only company working this way.

Does such openness mean that managers think much harder about why they pay some staff more than others? And, if managers have to explain why they're worth it - will they award themselves less?

Mike Harvard
CM Insight

Tim Bond
Launch Offshore

Steve Mosser
Sensee

Henry Stewart
Happy Computers

Stephen Bevan
Work Foundation



Contact Us

You can contact us by emailing: nicework@bbc.co.uk.

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