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PROGRAMME INFO |
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Nice Work is Radio 4's essential guide to working life in Britain today - we aim to cut through the jargon to get to the heart of what matters.
Email the programme at nicework@bbc.co.uk
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LISTEN AGAIN |
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PRESENTER |
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"Presenting Nice Work is fascinating because of the wide range of stories you hear, and the people you get to meet. Not only do we cover the big picture trends and theories, we get up close to the real experience of work, from the people who actually do it.
Over the next six weeks we'll be looking at the pros and cons of work experience; investigative claims that Britain is fast becoming a nation of malingerers and updating you on disability issues. We'll also be looking into the spiritual side of working life and finding out about the help available for people who want to return to work after a lengthy career break."
Philippa Lamb |
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PROGRAMME DETAILS |
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E-LEARNING IN THE NHS
Who is the third biggest employer in the world? Any idea?
Well the answer is the NHS. With 1.2m staff on the payroll only Indian Railways and the Chinese Army employ more people.
Managing a workforce that huge on a daily basis is such a huge task that it's hard to imagine how it ever gets done. But now NHS managers are grappling with another mammoth job - they want their workers to be computer literate and they've set themselves the task of training 450,000 of them to use computers by 2007.
The lack of computer technology is hampering NHS staff in other areas too.
Reporter Mike Johnson visits the Queen Elizabeth Hospital in Birmingham which is part of an NHS Trust employing 5,500 staff. He speaks to Sheena Collins, a medical secretary who works for a cancer consultant and spends her working day buried in paperwork.
Mike Johnson also visits a GP's surgery in Birmingham where they are doing their best to embrace the new technology and have signed up for computer training.
Guests:
GEORGE DAVIES
Project Manager, NHS Information Authority
MARK JONES
Director of Community Practitioners' and Health Visitors' Association (25,000 members) - investigating exactly how big a problem computer access is turning out to be.
European Computer Driving Licence (ECDL) qualification - the European-wide qualification enabling people to demonstrate their competence in computer skills.
EMAIL BAN
We also examine how certain technology has thrown up more problems than it has solved, and investigate the trouble that email is creating at work. Only 4 or 5 years ago email was being heralded as the ultimate business communication tool - quick, cheap, easy to use - everyone loved it. But not any more…
Guests
PHIL HOUSEHALL
Executive Director of Resources, Liverpool City Council
At Liverpool City Council they have adopted a slightly less draconian approach - not a blanket email ban, but an e-mail free Wednesday policy which was introduced July 2002.
PROFESSOR RICHARD SCASE
Professor of organisational behaviour, University of Kent
& author of Britain in 2010
PROFESSOR PAM BRIGGS
School of Psychology and Sports Science, University of Northumbria
Specialist in how we use new technologies.
Including a report by Penny Haslam from the Phones 4U flagship store in central London, where an e-mail ban was introduced in September. Plus an interview with Phones 4U owner John Cauldwell, the brains behind the ban.
Contact Us
You can contact us by emailing - nicework@bbc.co.uk.
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RELATED LINKS
NHS Information Authority
Community Practitioners' and Health Visitors' Association
Liverpool City Council
PROFESSOR RICHARD SCASE
School of Psychology and Sports Science, University of Northumbria
European Computer Driving Licence
The BBC is not responsible for the content of external websites.
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