Peter Day finds out how some NHS pioneers are trying to apply the mysteries of "lean" operating systems to hospitals and doctors' practices.
Japanese management techniques have revolutionised the car industry, but what do waste-averse production lines have to do with the delicate business of health care?
Guests
Miss Carol Makin
Consultant Surgeon and Clinical Director, Wirral Hospital Trust
David Fillingham
Chief Executive, Bolton NHS Trust
Kate Silvester
Osprey Coach, Heart of England NHS Foundation Trust
Professor John Seddon
Founder Vanguard a consultancy on the Toyota System
Dr John Bibby
GP, Shipley Medical Centre
Work in Progress
Peter Day writes a regular column for BBC Online. Read about the internet search company Autonomy in Peter Day's latest Work in Progress: Another search party
About the programme
We try to make ear-grabbing programmes about the whole world of work, public and private, from vast corporations to modest volunteers.
In Business is all about change. New ways of work and new technologies are challenging most of the assumptions by which organisations have been run for the last 100 years. We try to report on ideas coming over the horizon, just before they start being talked about. We hope it is an exhilarating ride.
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