After a refurbishment in 2004, with excellent facilities including a health club and golf course, and with go-ahead chef Ian Craig aiming for his first Michelin star, Grey Gables became a hotel fit for the twenty-first century. So when it was put on the market as owner Jack Woolley's mental powers failed, it made an attractive business proposition. Manager Caroline Sterling sold all she had and with the support of husband Oliver - and the bank - made a successful bid in 2006. Roy Tucker's subsequent promotion to deputy manager upset Lynda Snell more than somewhat but her elevation to senior receptionist did a little to reduce her umbridge. No: 'umbridge'.
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