Radio 2 Help

• 1. I want to find out about / get more details / buy a track I heard on Radio 2. What do I do?
• 2. How can I listen again to a show I heard or missed on Radio 2?
• 3. Podcasts: Where can I download them? What are they? Why aren't all shows available?
• 4. I’m having problems listening to Radio 2 live over the internet; is there a problem?
• 5. One of your shows isn’t working when I try to listen again on the Radio 2 website. What should I do?
• 6. How can I improve my radio's reception?
• 7. How do I request a song or get a message read out on air?
• 8. I've heard a lot about digital radio. What is it and how do I get one?
• 9. I can’t hear your station using my digital radio. Why not?
• 10. How do I apply for work experience at Radio 2?
• 11. I can't find the answer to my question. What do I do now?

1. I want to find out about / get more details / buy a track I heard on Radio 2. What do I do?

Tracklistings for individual shows are available on this website. To check which show you were listening to, please use our schedule, here: http://www.bbc.co.uk/radio2/programmes/schedules

Once you know the show you can then find the playlist for that day (which can be found under Shows and Tracklistings on each presenter's page) on the menu on the upper right hand side of each show's home page.

On our tracklistings pages, you can find further information about tracks you hear. For each track, you can find the title, the artist, the relevant album and the record label it can be found on.

2. How can I re-listen to a show I’ve heard on Radio 2?

You can listen again to almost any Radio 2 programme for 7 days after broadcast on the iPlayer: http://www.bbc.co.uk/iplayer/
 
If you're not sure which show you were listening to check the Radio 2 Schedule which will give you details of the dates and times: http://www.bbc.co.uk/radio2/programmes/schedules

3. Podcasts: What are they? Where can I download them? Why aren't all shows available?

All available podcasts can be found here:  http://www.bbc.co.uk/radio/podcasts/directory/ Not all shows are available for download due to rights restrictions. 

See video of Podcasts in Plain English here and find out why you might want to try them.
 

4. I’m having problems listening to Radio 2 live over the internet; is there a problem?

If you are experiencing problems listening to Radio 2 live over the internet, please visit this page for help with using the BBC iPlayer - http://iplayerhelp.external.bbc.co.uk/

5. One of your shows isn’t working when I try to listen again on the Radio 2 website. What should I do?

Try listening to the show you want on the BBC iPlayer: http://www.bbc.co.uk/iplayer

If you still cannot access the programme you are interested in, please check the iPlayer’s FAQs, at http://iplayerhelp.external.bbc.co.uk/ where you can also send an email.

6. How can I improve my radio's reception?

For help with reception, please see the following page: http://www.bbc.co.uk/reception/index.shtml

If your question is not answered there, and you still have reception problems, please use the following e-form to report your problem: http://www.bbc.co.uk/reception/recep_feedback.shtml

7. How do I request a song or get a message read out on air?

Contact the show you want the song/message played/read on directly! They won't bite!  Ways of contacting the show can be found on the show’s/presenter’s homepage. Some shows will have phone lines dedicated to taking your requests; others need you to text or email in. 

Shows receive a lot of requests for messages to be read out on air, so we can’t guarantee that all requests will be used.

8. I've heard a lot about digital radio. What is it and how do I get one?

Like digital television, digital radio offers more services and a signal free of interference. There are a number of ways to get BBC digital radio: With a DAB digital radio set, via digital television or on the internet. Find out more from the BBC Digital website.

9. I can’t hear your station using my digital radio. Why not?

You can get Information about ways to listen to digital radio on the  digital radio help site  or on the DAB help page
If you can't find the answer to your question there, you can use the link at the bottom of each question page to contact a member of the relevant team directly.

10. How do I apply for work experience at Radio 2?

To apply for all placements you should go to the  BBC work experience website and complete an application form online. Please include as much information as possible about your interests in Radio and the media and it's important to show some knowledge of Radio 2's programmes.

If for any reason you are unable to get access to the internet to apply online please write to us at: BBC Work Experience, PO Box 27118, London, W1A 6ZL.

If you are interested in paid work for the BBC, all our jobs are advertised on the BBC Jobs Website. Good luck!

11. I can't find the answer to my question. What do I do now?

If you can't find the information you need, please send us an email. Go to our Contact Us page for more details.