FAQ - Radio 2
- FAQ
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RADIO 2
Why has the website changed?
Get all the details on the BBC iPlayer Radio Welcome page and this post on the Radio Blog
Who is the Radio 2 Controller?
Bob Shennan is the controller of Radio 2, you can read about his appointment in a press release issued by the BBC.
If I have an idea for a Radio 2 programme, how do I find out more about the Radio 2 Commissioning Process?
Generally, if it is an idea for an existing programme you can email or write to the programme directly. If it is an idea for a new programme like a documentary on an area we haven’t covered, you can consult the BBC Commissioning Guidelines.
How can I get a job at Radio 2?
You can find all the latest opportunities to work at Radio 2 by visiting the BBC Careers website. If you’re interested in a career in radio you can apply for one of the BBC’s many work experience placements.
There's a problem with Radio 2's reception - how can I tell someone?
The BBC has a website dedicated to reception problems where you can troubleshoot the problems you're having as well as being able to email someone who will be able to help directly about the problem.
I'm a musician - how can I get my music heard on Radio 2?
Our head of music at Radio 2 is Jeff Smith, he chairs the weekly playlist meeting so if you’d like to submit a CD for him to listen to you can post them to him at the following address:
Radio 2
BBC Western House
99 Great Portland Street
London W1W 7NY
Alternately, if you think your music will appeal to a particular presenter you can send CDs marked for their attention to the above address and they will get them. Or, if your music is available online you can also send emails to individual presenters with the weblink. Email addresses for individual programmes can be found via the 'Contact' link on the programme's web pages. For a full list of programmes & links to their pages visit our Shows A-Z.
Unfortunately, due to the high volume of CDs we receive from people we cannot give feedback on the music sent to us.
How do I make a formal complaint about Radio 2?
If you have a complaint about any aspect of the BBC, including our shows and services, please go to the BBC Complaints website.
RADIO 2 PROGRAMMES
How can I contact or comment on a Radio 2 programme?
Email: For many programmes, there will be a "Contact Us" link on the programme's web pages. For a full list of programmes & links to their pages visit our Shows A-Z.
Text Message: You can send a text message to a presenter or a show via your mobile when the show is live on-air. The text number is 88291. (Texts will be charged at your standard message rate. Check with your network provider for exact costs.)
Post: You can also write to radio showteams using the following address:
Programme Name
BBC Radio 2
Western House
99 Great Portland Street
London W1W 7NY
Facebook / Twitter / Blogs: You can join the conversation about a selection of Radio 2 programmes on their Facebook pages, by following their Twitter accounts, or by commenting on their blog.
You can like Radio 2 on Facebook and follow Radio 2 on Twitter for regular updates from programmes and the station.
If a direct contact option is not available, or to make a comment, complaint or enquiry about other BBC programmes or services, visit the About the BBC website.
How can I get a CD or Mp3 of a programme?
BBC Worldwide publish BBC programmes, books and related items. The decisions about whether to release material for sale are made by BBC Worldwide on the basis of projected sales. See the BBC Shop for more information. Otherwise, we're sorry but we can't provide them for you. Copyright and contractual agreements only cover broadcasts - the duplication or distribution of recordings and other materials has to be negotiated separately so this is only done for commercial release. If you are a contributor to a programme please contact the production team directly.
How can I find out which songs were played?
Tracklistings for individual shows are available on this website. To check which programme you were listening to, please check the Radio 2 schedule.
RADIO 2 WEBSITE
How do I listen to Radio 2 on my computer?
You can listen to Radio 2 programmes live online on the Radio Player via the Radio 2 website. You can also catch up with shows you've missed or listen again to shows for 7 days after broadcast.
I'm having problems listening to a Radio 2 programme on my computer
For answers to any technical questions, please visit the Radio Help pages.
How long do recordings stay on the website?
Programmes are only available to hear for seven days after broadcast. We do archive some interviews from programmes for longer as clips. You can find these on the programme pages that they came from underneath the programme description.
Are there any archived programmes from Radio 2’s 40+ years on the airwaves available to listen to?
Unfortunately not, unless a documentary or programme is repeated on-air it is not available to listen to after seven days.
Can I download Radio 2 programmes to my iPod or mp3 player?
A number of Radio 2 programmes are available in mp3 format as Podcasts. If you’d like more guidance on what a podcast is or how to download one to your mp3 player visit the Podcast Help pages.
How can I find a programme on the Radio 2 website?
For a full list of programmes & links to their pages visit our Shows A-Z page.
How can I report a fault on the website?
If you're having a problem with the Radio 2 website follow this link for details of how to contact the Radio 2 Interactive Team.
Why can't I listen again as soon as a programme finishes?
For technical reasons programmes normally become available on Radio Player approximately 60 minutes after the end of transmission.
