Advertisement

Huw Stephens' In New Music We Trust 

On Air Now:  21:00 - 22:00

Contact Us


Please try to find the answer to your iPlayer problem in the iPlayer Help pages before you write to us. In particular, please note the following -

  • It can take anything between 30 minutes and 5 hours for a show to become available in iPlayer. If the show you want is still not available after 5 hours, please do email us.

  • You currently need Real Player to listen to live Radio 1. We hope to restore the Windows Media stream soon.

  • If your computer tells you you're not in the UK but you are, please read this.

  • If you still can't find the help you need, please choose a category below and then write your message.


    Please try to find the answer to your podcast problem in the Podcast Help pages before you write to us. In particular, please note the following -

  • To listen to a podcast, you need to have some media player software that can play MP3 files. Find out more

  • Your computer may be setup to automatically play MP3 files, rather than save them. Try right-clicking on the download icon and choosing Save As instead. Find out more

  • If you still need some more help, please do write to us.
    Please read the following before sending your comments. Your feedback is very important to us. In some cases we may wish to post your comments, together with an official response from the BBC, on our site. Your email address and other details will remain private, and only the name and area you provide will be used. Note that for reasons of space it may be necessary to edit your comments.

    The BBC and any service provider we engage will use the information you supply to respond to your queries/comments, to develop and enhance our services and for statistical analysis of audiences and users. For full details of our policy regarding the personal information we collect about you visit our private policy page - bbc.co.uk/privacy.

    Other ways to contact us

    Phone: 03700 100 100 (0370 numbers are called 'UK Wide' and cost no more than calls to 01/02 geographic numbers)

    Text: You can text us on 81199. The exact cost of sending us a message depends on your service provider, but is typically between 10 and 15 pence per message. MMS (Picture) messages may cost more - you should check with your service provider for exact details. Please make sure you take care when entering our number as some subscription services have similar numbers to ours. We will never charge you for texting us. Texting Radio 1 from outside the UK may cost more than the standard rate. Depending on your network provider and the country you are in, text costs will vary. Each text will be in excess of 12p.

    Sending photos - terms and conditions

    Post: Radio 1, London, W1W 6AJ

    Radio 1 Questions
    Want to know more about Radio 1? Having problems listening online? Check out the frequently asked questions.

    Complaints
    If you'd like to make an official complaint about Radio 1 or Radio 1 Online please visit the BBC Complaints site.

    On the web

    The BBC is not responsible for the content of external sites

    Explore the BBC

    This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.