Help / Player

How do I download and install RealPlayer?

To listen to BBC Radio in the Player you will need to have a program called RealPlayer installed on your computer. RealPlayer is not made by the BBC, so you will need to download it from another site.

Please note

As with all the plug-ins you need to access our content on bbc.co.uk, RealPlayer is FREE to download and use if you follow the links below.

You will never have to give any payment details such as your credit card number. When you download RealPlayer, you may be asked to agree to some terms and conditions. This does not involve the BBC. Real will also tell you what they will do with any personal information you supply. The BBC is not responsible for problems caused by downloading third party software. Read the BBC's policy on plug-ins.

Windows, Mac and Linux/Unix computers

Follow the link below to BBC Webwise, where you will find links to download and install RealPlayer for Windows, Mac and Linux/Unix operating systems, along with step-by-step installation guides.

Download and install RealPlayer at BBC Webwise

Other operating systems

If your operating system isn't listed above, you may need to download an older version of RealPlayer from Real's Legacy Software Archive

Please note: these versions are free, but in most cases are no longer supported by Real.

If you are using a Linux or Unix machine, you will find other releases of RealPlayer at the Helix Community site.

If you still cannot find an answer to your question please click here to contact us

Fill out the form to contact us

Your name

Your email address

To which radio station does your query relate?

Which operating system are you using?

Which browser are you using?

Which version of RealPlayer are you using?

Enter the full version number. (optional)
You can get this by opening Real Player and going to help > about.

Which version of Windows Media Player are you using?

Enter the full version number. (optional)
You can get this by opening Windows Player and going to help > about.

Where are you accessing the internet from?

What country are you accessing the internet from?

What is the name of your Internet Service Provider?

What is your query regarding?

Your query or comment

Disclaimer The BBC will only use the information you supply to respond to your queries/comments, to develop and enhance our services and for statistical analysis of audiences and users. We will not use your details for any other purpose. Full details in our privacy policy.

We appreciate your feedback and endeavour to fix any errors immediately. Unfortunately, due to the huge amount of correspondence we receive, we do not generally reply to fault reports so please accept our thanks for notifying us.


Radio Home Ways To Listen DAB Digital Radio Podcasts Analogue Radio Digital Television Internet Mobile Phone Site Usage Radio Labs About BBC Radio Help

	Contact Us Like this page? Send it to a friend!