Proms in the Park - Hyde Park - FAQs

Frequently asked questions about the Proms in the Park concert in Hyde Park

How do I get tickets?

• Can I buy tickets now?
  Yes, you can. Buy tickets for the Proms in the Park Hyde Park event from See Tickets.

• Can I add tickets to my planner?
  If you're not yet ready to buy tickets you can add the Proms in the Park Hyde Park event to your Proms planner at the Royal Albert Hall website.

Food & Drink

• Can I buy food and drink at the event?
  Yes there are a variety of catering units at the event selling both hot and cold food and drinks. There are bars selling a wide range of beers, wine, spirits and soft drinks.

• Will there be vegetarian food available to buy?
  Yes there is a good mix of catering including vegetarian options. 

• Can I bring my own food and drink?
  Yes but hampers should not be any larger than 20 inches x 13 inches x 8 inches and you are not permitted to bring glass items and that includes glass bottles. You can also buy hampers. 

• Can I bring a bottle?
  You are not permitted to bring any glass items including bottles.

• What happens if I do?
  Any glass items will be confiscated on entry.

• Can I buy a hamper?
  Yes, details of how to buy the hamper are shown on the website.

• Can I bring alcoholic drinks to the event?
  Yes you can, in reasonable quantities - i.e. not more than one litre of wine or beer per person over 18 years old. However, please note that no glass is permitted and therefore whatever drink you bring cannot be in glass containers. Please note that there are bars at the event with a wide range of drinks for sale.

• Can I buy champagne at the event?
  Yes, champagne will be available from the bars.

• Can I bring a bottle of wine to the event?
  You can bring wine to the event in reasonable quantities: not more than one litre of wine or beer per person over 18 years old. However glass is not permitted at the event, so all drinks must be in plastic containers.

• Can I cook at the event?
  No, you cannot do any cooking at the event. Barbecues are not permitted and neither is any type of camping stove. There is plenty of catering at the event with a good selection of hot and cold food.

• Can I bring a BBQ?
  Barbeques are not permitted at the event.

• Can I bring a disposable barbeque?
  No type of Barbeque is permitted at the event.

• I hear that there is a waitress service for drinks, is this correct?
  Yes, this is correct. You can place your order with the waitress who will bring drinks to you.

• It might get cold, will there be hot drinks available?
  Yes, tea, coffee and other hot beverages will be available. You can also buy hot soup.

• Can you buy ice cream at the event?
  Yes, there will be a good selection of ice cream available.

Getting There

• Is there any parking?
  There is no parking in Hyde Park, apart from parking for disabled badge-holders. We recommend that you use public transport.

• Which is the nearest tube station to the event?
  Marble Arch is at the north end of the site and Hyde Park Corner is at the south end of the site. Knightsbridge, Victoria, Bond Street and Green Park are a short walk to the event site. It is always advisable to check before you travel.

• I am worried that I will not know which way to go when I leave the event, are there any signs that will help me?
  Yes, there are large illuminated exit signs that will assist you and help to ensure you are heading in the right direction.

• Which buses take me to the concert?
  Bus number:2 - from Crystal Palace to Marylebone stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 8 - from Bow Church to Victoria stops at Hyde Park Corner.
  Bus number 9 - from Hammersmith to Aldwych stops along Kensington Road
  Bus number 10 - from Hammersmith to Archway along Kensington Road stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 12 - from Dulwich to Notting Hill Gate stops at Marble Arch, along Bayswater Road.
  Bus number 14 - from Tottenham Court Rd to Putney Heath stops at Hyde Park Corner.
  Bus number 16 - from Victoria to Cricklewood stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 19 - from Battersea Bridge to Finsbury Park stops at Hyde Park Corner.
  Bus number 22 - from Putney Common to Haymarket stops at Hyde Park Corner.
  Bus number 36 - from Lewisham to Queen's Park stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 38 - from Victoria to Clapton Pond stops at Hyde Park Corner.
  Bus number 52 - from Victoria to Willesden stops along Kensington Road, Hyde Park Corner.
  Bus number 73 - from Victoria to Tottenham stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 74 - from Roehampton to Baker Street stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 82 - from Victoria to North Finchley stops at Hyde Park Corner, along Park Lane, Marble Arch.
  Bus number 94 - from Piccadilly Circus to Acton Green stops at Marble Arch, along Bayswater Road.
  Bus number 137 - from Streatham Hill to Oxford Circus stops at Hyde Park Corner, along Park Lane, Marble Arch.

Disabled Facilities

• Are there facilities for the disabled?
  Yes, there is parking (for disabled badge holders with a valid event ticket) on North Carriage Drive, a courtesy buggy from the parking area to a special entrance to the west of the site, dedicated toilet facilities, a raised viewing platform for wheelchair users, and an induction loop.

• Can I book a place on the raised viewing platform?
  Space is only available on a first-come, first-served basis and it is not possible to book in advance.

• Can I bring a carer with me?
  Yes, but your carer must have a ticket to the event.

• Is there a discount for carer's tickets?
  There are no discounts for carers.

• I am coming to the event in a wheelchair. Does my carer need a ticket and if so is there a discount for carers?
  Yes, your carer will need a ticket and there is no discount for carers.

• I am hard of hearing; will there be any facilities for me at the event?
  Yes, there is an induction loop provided in part of the arena. This will be situated close to the raised viewing platform and will be clearly signed.

• I am blind and would like to come to the event; will this be possible?
  Yes, but care should be taken within the Park as there are temporary roadways and ramps. Guide dogs are permitted at the event.

• Is the ground level, as I am in a wheelchair?
  There are no steps on the routes within the Park and the ground is fairly level, but the concert does take place on a green-field site and the ground might be uneven in places. Also there will be temporary roadways and ramps, so care should be taken when crossing these.

Children

• Are children allowed?
  Yes, but they need to have a ticket. Children under the age of 3 are admitted free of charge. Children under 14 are not permitted unless accompanied by an adult.

• Is there a discount for children?
  There is no discount for children.

• Will there be a crèche at the event?
  No, there is no crèche facility at the event.

• Will there be baby changing facilities?
  Yes, a number of the toilet units do have baby changing facilities.

• Do I have to buy a ticket for my baby?
  Children under the age of 3 years old are admitted free of charge.

• Can my 13 year-old son meet me at the event?
  You will need to arrive together as children under the age of 14 are not permitted unless accompanied by an adult.

• What happens if one of my children gets lost at the event?
  There is a Lost Persons point located at the Meeting Point. Stewards will be in attendance to look after lost persons and assist in finding lost persons.

General Questions

• Are dogs allowed at the event?
  No pets are allowed within the event site. Guide Dogs, however, will be permitted.

• Can I bring a chair?
  With the exception of those persons with limited mobility, please avoid the use of chairs as this obstructs the view of others. If it is essential that you use a chair, please be considerate to those around you.

• Is there anything that I am not allowed to bring?
  You are not permitted to bring any glass items (including bottles), barbeques or flaming torches, and you are not allowed to bring tents or shelters of any kind.
  You should not bring anything to the event that is dangerous or inappropriate.

• What should I wear?
  Keep an eye on the weather forecast! It can be very hot during the day in September, so sunscreen is a good idea. It also gets quite chilly later on in the evening, so come prepared with some warm clothing, as well.

• Will there be any first aid / medical facilities at the event?
  Yes.

• Will there be toilets at the event?
  Yes, the toilets will be located in four different areas so you should never be far from one!

• Are there any public telephones at the event?
  There are no public telephones in Hyde Park.

• Can I get back in to the event after I leave?
  There is no re-admission to the event. Once you have left the event you will not be able to get back in.

• Is there re-entry / re-admission?
  There is no re-admission to the event. Once you have left the event you will not be able to get back in.

• Can I reserve a place?
  It is not possible to reserve a place at the event.

• Can I reserve a chair?
  It is not possible to reserve a chair.

• Is there anywhere that I can arrange to meet up with my friend?
  There is a 'Meeting Point' on the west side of the arena, and this is clearly visible once you are inside the event site.

• Is drinking water available at the event?
  Yes, drinking water is available. Bottled water and other soft drinks may also be purchased from the bars and catering units.

• Will there be a lost property facility at the event?
  Yes, the lost property facility is at the Meeting Point.

• Will there be stewards at the event?
  There are many stewards at the event and they will be clearly visible. If you have any problems or queries, the stewards will be pleased to assist you.

• Will the show be very loud?
  There is a possibility that the sound pressure may exceed 96dB.

• Are there any covered areas at the event?
  There are no covered areas at the event.

• Can I buy a ticket on the day?
  Yes, provided that the concert has not sold out you will be able to buy tickets on the day from the box office located to the North of the site, near the entrance lanes.

• Will there be a printed programme that I can buy at the event?
  Yes, there is a printed programme that will give details about the evening and the artists.

• Can we sing along to Land of Hope and Glory and Rule, Britannia?
  Yes, joining in with the singing at the event is encouraged.

• I don't know the words to Jerusalem, will they be available?
  Yes, there is a song sheet in the printed programme.

• My partner is not able to come to the Park with us, will she be able to watch the event on the TV or listen to it on the radio?
  The event is broadcast live on Radio 2 with Last Night coverage on BBC1 and BBC2. You can also use the red button to watch the whole of the event in the Park.

• Will my ticket allow me to get in to the Last Night Celebrations at the Royal Albert Hall?
  No, if you buy a ticket for BBC Proms in the Park in Hyde Park you can only go to the event in Hyde Park. However during the second part of the evening the event will link up with the Royal Albert Hall for the traditional Last Night finale.

• Is the entertainment all on big screens?
  BBC Proms in the Park is a live concert with artists performing on a stage. There will also be two big screens adjacent to the stage.

• Will the event go ahead if it rains?
  Yes, the event will go ahead regardless of the weather conditions.

• Are there fireworks at the event?
  Yes, it is likely that there will be a firework finale at the end of the event.

• Will there be any strobe lighting?
  There might be.

• Will I be able to smoke at the event?
  Yes, the law permits you to smoke at outdoor events.

• I would like to bring a small tent with me, is this allowed?
  No. No tents or shelters of any kind or size are permitted.

• I have a golf umbrella that I would like to bring with me, will this be allowed?
  Yes, although nothing larger than a golf umbrella, and please be considerate to people around you. You might be better off using a plastic mac with a hood.

• Can I bring my bicycle in to the event arena?
  Bicycles are not permitted in the event arena.

• Can I rollerblade inside the event?
  Rollerblading and skateboarding is not permitted at the event.

• What time does the concert begin?
  Entertainment on stage begins at 5.15pm.

• Is there an interval?
  There will be no interval.

• What time will the concert end?
  The event ends at approximately 10.30pm, when the Last Night performance in the Royal Albert Hall concludes.