Frequently asked questions for Proms in the Park - Hyde Park

Proms in the Park - Hyde Park - FAQs

Frequently asked questions about the Proms in the Park concert in Hyde Park

Food & Drink
  • Can I buy food and drink at the event?

Yes there are a variety of catering units at the event selling both hot and cold food and drinks. There are bars selling a wide range of beers, wine, spirits and soft drinks.

  • Will there be vegetarian food available to buy?

Yes there is a good mix of catering including vegetarian options.

  • Can I bring my own food and drink?

.Yes but hampers should not be any larger than 20 inches x 13 inches x 8 inches and you are not permitted to bring glass items and that includes glass bottles. For safety reasons and to ensure the comfort of those attending the event the management reserves the right to reduce the overall footprint of your chosen picnic or seating area. You can also buy hampers.

  • Can I bring a bottle?

You are not permitted to bring any glass items, including bottles.

  • What happens if I do?

Any glass items will be confiscated on entry.

  • Can I buy a hamper?

Yes.  You can pre-order a luxury picnic hamper for two for just £65 + booking fee.

Carefully created by a team of top professional chefs from our fantastic supplier, these picnic hampers are filled with two delicious courses of food (including a vegetarian menu), your choice of either red or white wine or a bottle of homemade cloudy lemonade, as well as coming packaged in a traditional wicker hamper for you to take home at the end of the night.

For full hamper menus and details about how to pre-order yours please visit See Tickets.

  • Can I bring alcoholic drinks to the event?

Yes you can, in reasonable quantities - i.e. not more than one litre of wine or beer per person over 18 years old. However, please note that no glass is permitted and therefore whatever drink you bring cannot be in glass containers. Please note that there are bars at the event with a wide range of drinks for sale.

  • Can I cook at the event?

No, you cannot do any cooking at the event. Barbecues are not permitted and neither is any type of camping stove. There is plenty of catering at the event with a good selection of hot and cold food.

  • Can I bring a BBQ?

Barbeques are not permitted at the event. This includes disposable barbeques. 

Getting There

 

  • Is there any parking?

There is no specific event parking for the general public. Limited parking is available for pre-registered disabled customers. Local car parks will be in operation however the use of public transport is highly recommended.

  • Which is the nearest tube station to the event?

Marble Arch is at the north end of the site and Hyde Park Corner is at the south end of the site. Knightsbridge, Victoria, Bond Street and Green Park are a short walk to the event site. It is always advisable to check TfL journey planner before you travel for the latest public travel and transport information. Journeyplanner.tfl.gov.uk

Accessibility

 

  • What disabled facilities will be on site?

The following facilities will be available on site:

Disabled Customer Car Park
Complimentary shuttle service from the car park to the venue
Accessible toilets around the site
Accessible viewing platforms
Induction loops with signage

  • How can I access disabled facilities on site?

    Disabled Customers attending Proms in the Park/Radio 2 Festival in a Day will be required to apply for access to our on-site disabled customer facilities. Both disabled access and our 2-for-1 PA/carer ticketing scheme is applied for through the same application process. In order to make an application for your time at the event, you will need to purchase your own event ticket, complete our application form and support it with medical documentation for validation of your request.


    The following are what we accept as supportive medical documentation;

    DLA Entitlement Letter – stating levels awarded
    * Hospital or doctor note – some detail on your situation
    * AFIP or War Disablement Pensions – stating percentage awarded

    You can send your supporting info to:
    EMAIL: dla@festivalrepublic.com
    BY POST: DLA Festival Republic, 35 Bow Street, Covent Garden, London, WC2E 7AU

    The application is managed and run through our event promoters Festival Republic. We ask for you to apply for access in advance so that we can best gauge the numbers that will be in attendance at the event so that in turn, we can provide the right facilities that work best for our customers. We may not be able to deal with requests which are not arranged in advance.

    If you do not require a 2-for-1 PA/carer ticket but do require access to the onsite disabled customer facilities please fill out an application form and select the “No” option for the 2-for-1 Ticket.

    Please note that there are deadlines in place for applying for Disabled Access and the 2-for-1 scheme. Once you have applied please send us on your supporting information immediately to avoid disappointment.

    Proms in the Park/Radio2 Festival in a Day Deadline - Tuesday 26 August at 6pm

    Priority for 2-for-1 PA/Carer tickets is given to customers who receive the medium rates of DLA for Care and/or mobility or for those who are D/deaf or registered blind but every application is considered and processed individually.

    Please note these disabled facilities are not designed for customers with temporary conditions such as broken legs, healing wounds or women who are pregnant. There will be medical and welfare facilities on site for all customers.

    COMPLETE THE APPLICATION FORM

    What Disabled Facilities will be onsite?
    • 2-for-1 PA/Carer Ticketing Scheme
    • Disabled Customer Check-in Service
    • Priority on site parking
    • Complimentary shuttle service from the car park to the arena entrance
    • Accessible toilets throughout the site
    • Viewing platform and viewing area

    What if I have any additional queries or requests?
    Please email dla@festivalrepublic.com.


  •  

    Children
    • Are children allowed?

    Yes, but they need to have a ticket. Children aged 2 years and under are admitted free of charge. Children under 14 are not permitted unless accompanied by an adult.

    • Is there a discount for children?

    There is no discount for children.

    • Will there be baby changing facilities?

    Yes, a number of the toilet units do have baby changing facilities.

    • Can my 13 year-old son meet me at the event?

    You will need to arrive together as children under the age of 14 are not permitted unless accompanied by an adult.

    General Questions
    • Is the entertainment all on big screens?

    BBC Proms in the Park is a live concert with artists performing on a stage. There will also be two large screens adjacent to the stage.

    • Are dogs allowed at the event?

    No pets are allowed within the event site. Guide Dogs, however, will be permitted.

    • Can I bring a chair?

    You may bring a chair, however we ask you to use them with consideration.

    • Is there anything that I am not allowed to bring?

    The following items are not permitted on site – non-domestic knives, fireworks, smoke or gas canisters (including aerosols and nitrous oxide), Chinese laterns, megaphones, air-horns, sound systems, flares, weapons, dangerous or hazardous items, laser devices, glass vessels, poles, unauthorised items for trading, including any goods using unauthorised event logos, and any article that might be used as a weapon and/or compromise public safety.

    • What should I wear?

    Keep an eye on the weather forecast! It can be very hot during the day in September, so sunscreen is a good idea. It also gets quite chilly later on in the evening, so come prepared with some warm clothing, as well.

    • Are there any public telephones at the event?

    There are no public telephones in Hyde Park.

    • Can I get back in to the event after I leave?

    There is no re-admission to the event. Once you have left the event you will not be able to get back in.

    • Can I reserve a chair?

    It is not possible to reserve a chair.

    • Is there anywhere that I can arrange to meet up with my friend?

    There is a 'Meeting Point' on the west side of the arena, and this is clearly visible once you are inside the event site.

    • Is drinking water available at the event?

    Yes, drinking water is available. Bottled water and other soft drinks may also be purchased from the bars and catering units.

    • Are there any VIP tickets available?

    Yes, experience the last night magic in style with a luxury dining experience in the Proms in the Park VIP restaurant.  Set within a unique vantage point overlooking the arena, with an exclusive terrace looking across to the stage, VIP Hospitality is the perfect way to enjoy your experience of the event - whether you’re enjoying a day out with friends, entertaining clients or treating staff and colleagues. For full details of our VIP Hospitality Package visit SEE Tickets.

    • Will there be a printed programme that I can buy at the event?

    Yes, there is a printed programme that will give details about the evening and the artists.

    • Will my ticket allow me to get in to the Last Night Celebrations at the Royal Albert Hall?

    No, if you buy a ticket for BBC Proms in the Park in Hyde Park you can only go to the event in Hyde Park. However during the second part of the evening the event will link up with the Royal Albert Hall for the traditional Last Night finale.

    • Will the event go ahead if it rains?

    Yes, further information will be available here from early May.

    • Are there fireworks at the event?

    Yes, it is likely that there will be a firework finale at the end of the event.

    • Will there be any strobe lighting?

    It is likely that there will be strobe lighting.

    • I would like to bring a small tent with me, is this allowed?

    No. No tents or shelters of any kind or size are permitted.

    • I have a golf umbrella that I would like to bring with me, will this be allowed?

    Yes, although nothing larger than a golf umbrella, and please be considerate to people around you. You might be better off using a plastic mac with a hood.

    • Can I bring my bicycle in to the event arena?

    Bicycles are not permitted in the event arena.

    • What time can I get into the event?

    Doors open at 3.00pm, with last admittance to the event at 10.00pm

    • What time does the concert begin?

    Entertainment on the main stage begins at 5.15pm.

    • Is there an interval?

    There will be no interval.

    • What time will the concert end?

    The event ends at approximately 10.30pm, when the Last Night performance in the Royal Albert Hall concludes.

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