How to Book / Disabled Tickets

Information for Disabled concert-goers

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Disabled concert-goers (and one companion) receive a 50% discount on all ticket prices (except Arena and Gallery areas) for concerts at the Royal Albert Hall and Cadogan Hall.

To claim this discount, tick the box on the Advance Booking Form in the Proms Guide, or call the Access Information Line on 020 7838 3110 (from Tuesday 26 May) if booking by phone.
Note that discounts for disabled concert-goers cannot be combined with other ticket offers.

Tickets can also be purchased in person from Tuesday 26 May at the Royal Albert Hall. The Box Office is situated at Door 12 and has ramped access, an induction loop and drop-down counters.

Wheelchair access is available at all Proms venues, but advance booking is advised.

The Royal Albert Hall

Please call the Access Information Line on 020 7838 3110 for advice on facilities for disabled concert-goers (including car parking) at the Royal Albert Hall; if you have any special requirements; or to request a Royal Albert Hall Access Guide. Dedicated staff will be available daily from 9.00am to 9.00pm.The Access Guide is also available at:

Royal Albert Hall

Disabled access at the Proms venues.

Proms Guide: non-print versions

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Audio cassette, CD, braille and computer disk versions of this Guide are available in two parts, 'Articles' and 'Concert Listings/Booking Information', priced £3.00 each or £6.00 for both.

For more information and to order, contact RNIB Customer Services: 0845 7023 153
Calls cost up to 4p/min from a BT landline (plus a one-off connection charge of up to 8p). Charges from mobiles and other networks may be considerably higher.