Rail worker talked a teenager out of taking his life
Sharon Willett, a customer service assistant for East Coast Trains, talks about the day she managed to get the 15-year-old to safety.
She is one of over 5,000 rail staff who has been trained to spot people who may be at risk of taking their own lives.
In a special report, Life on the Line, Victoria Derbyshire looked at the hundreds of lives lost on Britain's rail networks. How authorities stop people taking their own lives and why bodies can go unidentified for years.
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