Series 1

Series 1

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.

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Behind the scenes at the Call Centre

Behind the scenes at the Call Centre
Find out more about life at the Call Centre from location producer Sarah Brooks who was tasked with finding the ideal call centre, and series producer Jon Connerty who brought it to our screens.

TV blog: My initiation

TV blog: My initiation
"His eccentric ways even extended to the production crew" -
Discover what it was like behind the scenes on the BBC TV blog

Meet the staff from Series 1

Chloe Stevens

Find out more about the people who work at the call centre.

TV blog: My initiation

Nev Wilshire

"His eccentric ways even extended to the production crew"