Image for Online Shopping: Your Rights

Online Shopping: Your Rights

Duration: 05:45

While buying goods online is easy, returning them can be frustrating.

Available since: Mon 3 Dec 2012

This clip is from

Watchdog Daily Episode 16

16/20 Sophie Raworth helps consumers fight for their rights on the high street and beyond.

First broadcast: 03 Dec 2012

Image for Episode 16 Not currently available on BBC iPlayer

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