The Business of Kindness

Random acts of kindness can help businesses grow in surprising ways. Peter Day talks with one woman who explains how the generosity of others has made all the difference to her company. Henrietta Lovell, the Rare Tea Lady, started her firm just before becoming seriously ill. Through the kindness of strangers she has managed to return to health and run a prosperous company. She is now a great advocate for spreading the idea that kind gestures are an important force in the way we conduct our personal and professional lives.
Producer: Sandra Kanthal

Available now

28 minutes

Last on

Sun 23 Dec 2012 15:32 GMT

Contributors to this programme

Henrietta Lovell

Founder, The Rare Tea Company


Alexander McCall Smith



Henry Mason

Global Head of Research,


Martijn van der Zee

Senior Vice President, E-Commerce – KLM


Conor Woodman

Author and Campaigner

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