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Ryan Air chief exec Michael O'Leary on customer service

Duration: 03:06

Ryan Air chief exec Michael O'Leary talks about customer service policies.

Available since: Wed 31 Oct 2012

This clip is from

5 live Breakfast 31/10/2012

Ex-FA chief executive Mark Palios calls for referees' microphones to be broadcast to fans.

First broadcast: 31 Oct 2012

Image for 31/10/2012 Not currently available

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