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My Bottom Line: Ian Cheshire

Duration: 00:29

It is vital to look after the teams inside your business, as they will then look after your customers, says Ian Cheshire, the chief executive of Kingfisher plc.

Available since: Wed 23 Feb 2011

This clip is from

The Bottom Line Consumer Research

Evan Davis and guests swap thoughts on consumer research and business awards.

First broadcast: 24 Feb 2011

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