Image for Family Focus: Homes still without heat and water

Family Focus: Homes still without heat and water

Duration: 03:36

Insurance companies say they have had to draft in extra staff from Britain to help cope with the surge in claims for damage caused by burst pipes. The backlog and repairs mean some families are still without heat and water. In this week's family focus Sarah Travers has teamed up with consumer correspondent Martin Cassidy to pin down just what you can claim for on your insurance.

Available since: Tue 8 Feb 2011

This clip is from

BBC Newsline 13/01/2011

Local news worth watching from across Northern Ireland.

First broadcast: 13 Jan 2011

Image for 13/01/2011 Not currently available on BBC iPlayer

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