5/5 The team reveal how airlines can escape having to pay out after lengthy delays. (R)
1/10 An officer visits a beauty salon which has not paid up following an injury claim.
Consumer affairs programme, presented by Winifred Robinson.
BBC Radio 4 FM only
BBC Radio 4 LW only
An investigation into potentially lethal sofas and mattresses being sold by UK retailers.
Tuesday 14 January 2014