13/15 A customer paid thousands for a second hand car but the car turned out to be faulty. (R)
1/30 In Oswestry, a legal secretary's dreams of renovating her two-bed cottage end in disaster. (R)
BBC Two except Scotland
14/15 Dom investigates customers' rights when it comes to dealing with double glazing salesmen. (R)
14/15 The sheriffs visit a store which sold a customer's guitar but failed to pass on the money.
11/20 An incompetent builder makes a hash of removing a chimney breast.
Which Green Deal measures are likely to pay for themselves?
BBC Radio 4 FM only
BBC Radio 4 LW only
Friday 1 February 2013