9/20 How an error has made it almost impossible for one couple to sell their home. (R)
15/20 The couple who were bitterly disappointed by a luxury holiday experience.
Actress Carey Mulligan talks about how she deals with her grandmother's dementia.
BBC Radio 4 FM
BBC Radio 4 LW
Choose a song in Friday's Your Classics, plus all the latest showbiz news and gossip.
BBC Asian Network
10/20 Angela Rippon, Gloria Hunniford and Julia Somerville investigate consumer complaints. (R)
Saturday 22 September 2012