How do NHS patients benefit when their hospital is fined for missing its targets?
BBC Radio 4
Complaints from counsellors about an online register, plus cannabis farms.
A look at the report warning of a crisis in social care caused by budget cuts.
How do charities get your contact details to ask for money? Plus online breast milk shops.
Topics discussed include financial abuse, Ikea customer complaints and Damart's marketing.
The cosmetic therapist accused of lying and the written-off cars returning to the roads.
BBC Radio 5 live
Consumer affairs programme.
How tougher affordability rules led to more mortgage rejections in 2014.
The average household now has ten per cent more disposable income. What is it spent on?