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Airlines seek backing at the Court of Appeal to carry on exempting compensation for passengers who are delayed in 'extraordinary circumstances'.

How 'annoying' texts are helping improve consumer service

A new scheme is launched to recognise car parks that offer excellent service to disabled drivers.

Do staff in workplaces where customers are injured have a duty to give First Aid?

The websites which encourage you to tell your inner most thoughts and promise anonymity- but should we believe them?

Tantrums and tiaras; the soaring cost of the school prom.

Freeview to launch catch up service; do we need another TV platform?

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56 minutes

Last on

Wed 11 Jun 2014 12:04

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.