Charging your energy company a late payment fee

Steve Clark was angry that his energy company didn't repay the credit on his account when he switched. So he sent them a late payment notice and a £50 charge. The company paid up, but will it do the same for everyone? Why banks use automated messages to tell you there's been fraudulent activity on your account. Plus, we look at the enduring popularity of cookbooks with Simon Hopkinson.

Release date:

Available now

56 minutes

Last on

Thu 10 Apr 2014 12:04

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.

Which household jobs should you do every day?

Call You and Yours: How important is it to have a clean house?

A guide to which chores should be done every day, week, month or once a year.

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.