Fraud by phone, cosmetic surgery

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Police say they are frustrated that phone companies have not taken swifter action to protect their vulnerable customers against fraud. Hundreds of people have been called by criminals and conned into passing on their credit card details. Phone companies could prevent this fraud, but many have so far failed to take action.

The government has taken steps to better regulate cosmetic surgery, but many industry figures believe the new rules fall short of what's needed to protect consumers.

Producer: Jonathan Hallewell
Presenter: Winifred Robinson.

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56 minutes

Last on

Wed 26 Feb 2014 12:04

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.