Information and Support

If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:


Drinkline is the National Alcohol helpline. If you're worried about your own or someone else's drinking, you can call the free helpline in complete confidence. They can put you in touch with your local alcohol advice centre for help and support.

Helpline: 0800 917 8282


Drinkaware provides consumers with information to make informed decisions about the effects of alcohol on their lives and lifestyles. The charity aims to reduce alcohol misuse and minimise alcohol-related harm in the UK. The website includes information about alcohol units, how alcohol affects us, drink driving and the legal alcohol limit, advice on how to cut down and much more.

Visit the Drinkaware website


TheSite is a digital lifeline for 16 to 25 year-olds. They provide non-judgmental support and information on everything from sex and exam stress to debt and drugs.

Chat about any issue on their moderated discussion boards, browse over 2000 articles and videos and audio, or ask a question at askTheSite – they’ll give you a personalised answer within three working days.

Information about alcohol and drinking from TheSite

Visit TheSite's homepage

Radio 1 Advice

Information and advice from BBC Radio 1


Addaction is one of the UK's leading drug and alcohol treatment charities. It has services throughout England and Scotland that help people (and their families) recover from addiction and substance misuse problems. The charity has services for both adults and young people.

Their website allows you to search for a service that best fits your needs in a location near you.

Use the Addaction service finder to locate serives in your local area

Visit the Addaction site's homepage

Al-Anon Family Groups

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. They believe alcoholism affects the whole family, not just the drinker. They hold regular meetings where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members give each other understanding, strength and hope.

Confidential Helplines:

England, Scotland & Wales: 020 7403 0888

Northern Ireland: 02890 68 2368

Visit the Al-Anon Family Groups website


Alateen is part of Al-Anon, and is for teenage relatives and friends of alcoholics. For information about Alateen meetings phone the General Service Office contact phone number or visit the website.

Telephone: 020 7407 0215

Visit the Alteen section of the Al-Anon website


Adfam works to improve the quality of life for families affected by drug and alcohol use. They provide a range of support options especially for the families of drug and alcohol users, including local support group across the UK.

General enquiries: 020 7553 7640

(please note Adfam does not operate a helpline)

Visit the Adfam website

Alcoholics Anonymous

If you seem to be having trouble with your drinking, or if your drinking has reached the point of where it worries you, you may be interested to know something about Alcoholics Anonymous and the A.A. programme of recovery from alcoholism. The only requirement for membership is a desire to stop drinking.

National Helpline: 0845 7697 555

Visit the Alcoholics Anonymous website

Action on Addiction

Action on Addiction works across the addiction field in treatment and rehabilitation, research, prevention, support for families and children, professional workforce development and professional education. They offer support for anyone struggling with addiction to alcohol and drugs (including prescription drugs), and their loved ones. They can also offer support for other addictions, such as gambling.

Helpline: 0300 330 0659     (weekdays 9am-5pm)

Visit the Action on Addiction website

Alcohol Focus Scotland

Alcohol Focus Scotland is Scotland’s national charity working to reduce the harm caused by alcohol. Their website includes information about low risk limits for alcohol consumption, how to recognise problem drinking and how to help someone with a drink problem, as well as details of local and national support organisations.

Visit the Alcohol Focus Scotland website

Scottish Families Affected by Alcohol & Drugs

Scottish Families Affected by Alcohol & Drugs provides information and support to anyone who is concerned about someone they care about who is misusing alcohol or drugs. They can provide information on local services including family support groups, or simply listen if you need to talk.

Helpline: 08080 10 10 11


Visit the Scottish Families Affected by Alcohol & Drugs website

Wales Drug and Alcohol Helpline

The Wales Drug And Alcohol Helpline is a free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.

Helpline: 0808 808 2234     (24hrs 7 days a week)

Visit the Wales Drug and Alcohol Helpline


General Emotional Support

Help and Support organisations that specialise in offering general emotional support.


Youth2Youth is a helpline run by young people for young people. It exists for any young person aged between 11 and 19 who needs emotional support. Young people who are worried, confused or just need to talk can contact their trained volunteers by telephone, email or on-line chat.

Phone: 020 8896 3675     (Mondays and Wednesdays from 6.30pm to 9.30pm)

Visit the Youth2Youth website

Get Connected

Get Connected is a free, confidential helpline for young people under 25 who need help but don't know where to find it. You can contact them by phone, email, text and webchat and they will help you with any problem you may have. Call the helpline free or visit the website for further information.

Free Helpline: 0808 808 4994

Visit the Get Connected website


FamilyLine’s free confidential helpline gives you the opportunity to talk with confidence to someone who will listen and support you with your worries and concerns. They can listen to you if you are experiencing issues with drugs or alcohol.

Helpline: 0808 800 5678


Visit the FamilyLine website

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