Angela Rippon, Gloria Hunniford and Julia Somerville get to the bottom of situations where viewers feel they haven't had what they were promised from their holidays, with advice to stop the same things happening to you.
Among the stories - how airlines can get off the hook paying out after lengthy delays, the five star retreat that guests couldn't wait to leave, and the Amazon cruise that didn't go to the Amazon. Plus, shocking examples of coach drivers putting passenger's safety at risk, and Simon Calder has money saving tips for a favourite holiday destination.
Don’t end up with costly mobile bills
Using your mobile abroad can be a costly mistake and the price of calls and texts vary around the world. Our travel expert Simon Calder reminds us in this series of Rip Off Britain: Holidays that Turkey isn’t in the European Union, so therefore the normal cap on call roaming charges doesn’t apply. That means your provider can pretty much charge whatever they want. Charges can be up to 5 times as much to make a call, as it costs to dial from neighbouring Greece or Cyprus.
For more information on other destinations, take a look at the Rip Off Britain factsheet