Hazel Woolley returns to the village. She makes her presence felt in her usual inimitable fashion, ruffling Tom's feathers in the process. She sweeps into the Lodge, announcing her plans for the order of service for Jack's funeral - gleaned from a generic website.
Disgusted Jennifer informs her it's too late, everything's already decided. Shrewd Peggy maintains the peace by conceding the odd change may be possible. However she draws the line at Hazel's attempts to sideline Jennifer's speech in favour of her own oration. Peggy suggests that both of them speak, but Hazel first.
Jennifer quizzes Pat. She's heard about Rob's declaration that he's divorcing Jess to be with Helen. She can't believe Rob and Helen's relationship is new, so soon after his split from Jess. Pat assures her tightly that she really doesn't know any more than anyone else.
Pat pumps Kirsty for more information, but Kirsty suggests she really needs to ask Helen. Undeterred, Pat tries Tom. She confronts him with the necklace Helen made, and a question: the jewellery classes were all an invention, weren't they? Tom's evasive, but Pat knows she's right.