Rights, Returns and Refunds
Was your Christmas shopping a success, or are you disappointed by faulty goods, presents that didn't arrive, poor service or unwanted gifts? Call 03700 100 444 between 1pm and 3.30pm on Wednesday or e-mail firstname.lastname@example.org now.
Joining presenter Paul Lewis to explain your consumer rights and talk you through, returns, refunds and resolving disputes will be:
Alonso Ercilla, Fair Trading Lead Officer, Trading Standards Institute.
Jane Negus, Executive, European Consumer Centre Services.
Call 03700 100 444 between 1pm and 3.30pm on Wednesday or e-mail email@example.com now. Standard geographic charges apply. Calls from mobiles may be higher.