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Image for Payouts for storm power cuts; Insurer data breach alert; Bank customers in group action; The Faberge Mystery

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Payouts for storm power cuts; Insurer data breach alert; Bank customers in group action; The Faberge Mystery

Duration:
30 minutes
First broadcast:
Saturday 04 January 2014

As storms continue to batter parts of the UK, if you lose power who compensates you and by how much?

The specialist travel insurer Staysure is warning thousands of customers of a data breach of its IT systems.

Nine customers of Royal Bank of Scotland banking group have gone to court to keep their current accounts open. They were due to be forcibly closed. RBS says it is required to comply with its regulatory obligations and cannot comment further.

And what are your rights if what you buy at auction turns out to be not quite what's billed? Money Box listener Beena Rawlinson thought she'd bought an item by the famous designer Faberge. But she got a nasty surprise. Hear more about her story.

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