iPlayer Radio What's New?
Image for Car hire complaints; Roaming charges; Teenage bankers

Listen now 30 mins

Listen in pop-out player

Car hire complaints; Roaming charges; Teenage bankers

Duration:
30 minutes
First broadcast:
Saturday 23 November 2013

Where's my deposit? The car hire customers who feel let down by the authorities who are meant to protect them. What can you do when a car hire firm keeps your deposit?

Why using a smart phone on a ferry between Northern Ireland and Scotland could land you with a bill for international roaming charges. We speak to a mobile roaming expert about how you can challenge these mystery bills.

The insurance industry gets access to DVLA records to check that customers applying for motor insurance have not lied about motoring offences. What exactly will be disclosed and what impact will this have on our premiums?

And Europe's first online banking service run by teenagers for teenagers opens at a school in South London. Ben Carter meets the student bankers and customers.

Broadcasts

Podcast

  1. Image for Money Box

    Money Box

    News of savings and investments, credit cards and loans, pensions, banking, benefits and giving to…

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Added. Check out your playlist Dismiss