Edmund Lovett returns to the news that his beloved shop has had a break-in. He is surprised when he discovers the culprit is a woman - the bedraggled and drunk Ruby - but he endeavours to help her in her plight.
Denise is thrilled to be head of Ladieswear, but Moray's eyes are still on the bigger dream. There's tension between them and when Denise suggests 'afternoon tea' in Ladieswear he initially dismisses the idea.
Susy is irresistibly enthusiastic in her new role but her zeal is dented when she spots the bedraggled woman from Edmund's shop in the street. This shock arrival forces Susy to tackle demons from her past and she struggles to keep a lid on things. Finally overwhelmed, she lashes out at Flora Weston, and in doing so jeopardises her position in the Paradise.
Denise is met with tough decisions and realises that becoming head of Ladieswear brings many new challenges that she hadn't anticipated. At odds with her friends, and finding Moray more and more distant, she realises it can be lonely at the top.
In an effort to exert his ownership, Tom Weston begins plans to expand the Paradise which could take the store beyond Moray's financial reach. Unable to see how he will ever get the Westons to sell, Moray lets Jonas broker an unlikely and precarious deal on his behalf. At first reluctant to agree the terms, desperation forces his agreement and sets Moray on a path of deception which could endanger everything he holds dear.
Katherine's attempts to build a relationship between Tom and Flora go badly when Flora asks Tom about his youth. When Moray offers her a hand of friendship Katherine enjoys a trip down memory lane, but her fragility to Moray's charms doesn't go unnoticed by her husband.