CPP mis-selling; Haggle on the high street

Card Protection Plan, or CPP, admitted miss-selling policies between 2005 and 2011 that duplicated the basic protection that comes with a bank account. The company said it would contact seven million customers. Now it's sending out letters and automatically renewing its cover. We get to bottom why customers of BrandAlley aren't receiving the goods they bought online. We'll get tips on how to haggle in huge high street chains and how the humble lightbulb could revolutionise data speeds. 'Li-Fi's creator, Professor Harald Hass, explains how the system works.

Release date:

Available now

56 minutes

Last on

Mon 11 Nov 2013 12:04

Download You & Yours

Download You & Yours

Be in the know with the latest consumer stories, news and complaints with You & Yours.

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.

Which household jobs should you do every day?

Call You and Yours: How important is it to have a clean house?

A guide to which chores should be done every day, week, month or once a year.

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.