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E.on tariffs; Cyprus property troubles; John Lewis pay; bank texts; CPP compensation

30 minutes
First broadcast:
Saturday 05 October 2013

Energy supplier E.on has closed its popular StayWarm tariff which guaranteed the cost of gas and electricity a year in advance for tens of thousands of over 60s. E.on says the tariff had to go because new rules which start in December restrict the number of tariffs to four and it has decided StayWarm will not be one. So what are the options for people looking for an energy deal?

Hundreds of people in the UK who bought a property in Cyprus face debts of hundreds of thousands of pounds after their mortgages nearly doubled partly due to conversion rates between the Cypriot Pound, the Euro, and the Swiss Franc in which they borrowed the money. They are now taking legal action in Cyprus to get the loans annulled. If they fail they could lose their home in the UK. We hear the full story and what people should look out for when considering buying property abroad.

Former staff of retail group John Lewis claim they are being treated unfairly after the shopping giant admitted they had been underpaid in the past. Although current staff are being refunded up to £1000 the chain refuses to pay people who have left of their own accord. And it will cost them hundreds of pounds to go to a tribunal to try to get their money.

Does your bank text you with details of your balance so you can make a payment to avoid the hefty charges it makes if you dip by mistake into overdraft? If so, when does the text arrive? And is it before the daily deadline for putting your account into the positive?

Are you one of the millions of people (mis)sold credit card and ID theft protection by a firm called CPP? If so you should have had a letter confirming you are on a list for compensation. But what if you have not had the letter? And what's all this about voting?


Wills and Inheritance Tax: Your Questions.


Call 03700 100 444 from 1pm to 3.30pm on Wednesday or e-mail moneybox@bbc.co.uk now.


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