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Episode 13

Rip Off Britain, Series 5 Episode 13 of 20

Gloria Hunniford, Angela Rippon and Julia Somerville investigate customer service, and put to the test one of the biggest consumer bugbears of all - how long it takes for big companies to answer a call. Also, as the team tries to resolve a problem that has dragged on for a year with a high street name usually considered one of the country's most reliable, they discover how doing her neighbour a favour led to one woman receiving an unwelcome visit from the police. Plus, why some shopping websites may not be based where you think, and a man upset about a disastrous building job has his troubles resolved.

Release date:

45 minutes

Last on

Wed 18 Sep 2013 09:15


Role Contributor
PresenterGloria Hunniford
PresenterAngela Rippon
PresenterJulia Somerville
Series ProducerLucy McLennan
Executive ProducerRob Unsworth
Executive ProducerCarla-Maria Lawson