Read the transcript for this edition of Money Box Live
All that matters about money with Paul Lewis. News of savings and investments, credit cards and…
Listen now 30 mins
Are you getting a fair deal from your bank? The New Financial Conduct Authority (FCA) says you should be. To find out more or to ask about personal banking talk to Paul Lewis and guests. Call 03700 100 444 from 1pm-3.30pm on Wednesday or e-mail firstname.lastname@example.org
The Financial Conduct Authority has begun regulating financial firms and protecting consumers. The FCA wants firms to be clear and fair and to put the well-being of their customers at the heart of how they run their business.
So what standards and service should you expect from your bank?
If you have a question about accounts, fees, transfers, making or receiving payments, how to complain or any other personal banking query why not ask our guests for advice.
Presenter Paul Lewis will be joined by:
David Cresswell, Financial Ombudsman Service
Martin Dodd, Lloyds TSB/Bank of Scotland
Sylvia Waycott, Moneyfacts
Call 03700 100 444 from 1pm-3.30pm on Wednesday or e-mail email@example.com.