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Duration: 29 minutes

Documentary examining why it took years to uncover appalling levels of care at an NHS hospital. Former patients and NHS workers explain why alarmingly high death rates at Stafford Hospital were ignored - leading to hundreds more deaths. The programme includes an interview with a nurse who tried to blow the whistle.

Last on

Sat 9 Feb 2013 21:30 BBC News Channel

  • Blog: Stafford Hospital

    Stafford Hospital

    It is easy to categorise the Stafford Hospital scandal as a one-off.


    But over the years as each and every aspect of the story has been uncovered, it has become clear it is a scandal that implicates the whole health service.


    Read Nick Triggle's correspondent blog post on the Stafford Hospital on the BBC News website.

  • Nurse says hospital failed to listen

    Helene Donnelly

    Casualty nurse Helene Donnelly explains why she was spurred to blow the whistle on Stafford Hospital and poor patient care standards.


    The 'whistleblower' nurse believes that one of the hospital's main failings was that patient care complaints "did not get listened to or acted upon".


    The hospital's new chief executive Lynn Hill-Tout says the quality of care has now improved.


    Watch the video feature on the BBC News website.

  • How patient's daughter took action

    Julie Bailey

    Eighty-six-year-old Bella Bailey was admitted to Stafford Hospital with a hernia in 2007.

    Her daughter, Julie, was appalled by her treatment and witnessed conditions in the hospital first-hand when she stayed at her mother's bedside one night.


    She explains how this gave her the impetus to contact other people who had concerns about the standard of care at the hospital, and to take action.


    The hospital's new chief executive Lynn Hill-Tout says the quality of care is now "very much better than it was two or three years ago."


    Watch the video feature on the BBC News website. 


  • NHS cover-ups 'should be a crime'


    NHS staff should face prosecution if they are not open and honest about mistakes, according to a public inquiry into failings at Stafford Hospital.


    Years of abuse and neglect at the hospital led to the unnecessary deaths of hundreds of patients.


    The inquiry chairman, Robert Francis QC, said "fundamental change" was needed to prevent the public losing confidence in the NHS.


    Read the full story on the BBC News website.

  • Stafford Hospital: The victims of the hospital scandal

    Stafford Hospital patients

    In the years leading up to 2008 hundreds of people died at Stafford Hospital amid "appalling" levels of care.


    Here are the stories of some of the people who suffered poor standards of care at the hospital.


    Read the full background to their stories on the BBC News website.

  • Stafford Hospital neglect examined

    Stafford Hospital

    Patients left in soiled sheets, others crying out in pain and some so dehydrated they drank from flower vases.


    The Stafford Hospital inquiry heard accounts of almost unimaginable neglect in what was one of the biggest scandals the NHS has known.


    Read a feature about the Hospital That Didn't Care on the BBC website.

  • Rebuilding trust at Stafford Hospital

    Stafford Hospital ward

    Some experts believe the Francis report could prove a watershed moment in Stafford's rehabilitation - assuming it can survive tremendous financial pressures.


    Read the full story on the BBC News website.


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