The series looks at the trail of destruction left by cowboy builders and offers help and advice to homeowners who have fallen victim to them. Presenter Clive Holland meets those affected to see for himself the emotional consequences it can have for families. A team of 'good guy' builders are brought in to help sort the problems out and the programme offers advice on how to recognise a cowboy and avoid being caught out in the future.
Clive has help and advice for homeowners who have fallen victim to cowboy builders. In Nuneaton, a botched extension brings upset and despair to a family, when the builder they found on a social networking site leaves them with almost nothing to show for their £15,000 fee.