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The Business of Kindness

30 minutes
First broadcast:
Thursday 27 December 2012

Random acts of kindness can help businesses grow in surprising ways. Peter Day talks with one woman who explains how the generosity of others has made all the difference to her company. Henrietta Lovell, the Rare Tea Lady, started her firm just before becoming seriously ill. Through the kindness of strangers she has managed to return to health and run a prosperous company. She is now a great advocate for spreading the idea that kind gestures are an important force in the way we conduct our personal and professional lives.

  • Contributors to this programme

    Henrietta Lovell

    Founder, The Rare Tea Company


    Alexander Mccall Smith



    Henry Mason

    Global Head of Research,  trendwatching.com


    Martijn van der Zee

    Senior Vice President, E-Commerce – KLM


    Conor Woodman

    Author and Campaigner



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    Peter Day's World of Business

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