The plumber, the librarian, and the Abbey's press office 'tweeter' offer their insights into the inner workings of the place where royalty are married, crowned and buried.
The dean explains the Abbey's spiritual mission. He and his colleagues are also the guardians of a thousand-year-old World Heritage Site. The new man in charge of upkeep, architect Ptolemy Dean, attends an ancient initiation ceremony in which he promises to preserve the building and its treasures.
The 30 boy choristers who sing in the Abbey's world-famous choir go from competing to sing a high solo in the Ash Wednesday service to being asked to sing in Downing Street. International stars and singers including Rufus Wainwright and Hugh Masekela make guest appearances in the commonwealth service, attended by the Queen. On Easter Sunday, the people in the Abbey, a local community and a national institution, come together for a joyous celebration.