Episode 15

Image for Episode 15Not currently available on BBC iPlayer

Rip Off Britain, Series 4 Episode 15 of 20

Duration: 45 minutes

Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal - and try to get their problems resolved.

In this programme they meet a couple who paid for a top of the range holiday with one of the biggest names in travel - but ended up with an experience that was far from four star. Should the company still be sending people there? Plus, one man's battle to beat the insurers who said he wouldn't get the money he was entitled to, the true value of a high street store's gift vouchers, and the team tot up the extraordinary number of words in some of Britain's most common terms and conditions.

  • Information and Advice from Today's Episode

    Don't forget to download Rip Off Britain's Guide to Getting a Good Deal
  • Understanding the Small Print

    At Rip Off Britain we always say ‘don’t forget to read the small print’. 


    But with terms and conditions often long, complicated and confusing, it easy to understand why many of us fail to scrutinize them fully before signing on the dotted line.


    It is essential that you understand the terms and conditions that you are signing up to in order to avoid being caught out by hidden charges, fees or conditions that you feel are unreasonable.


    You can find plenty advice on understanding the small print and skimming and scanning documents at BBC Skillswise.


Julia Somerville
Gloria Hunniford
Angela Rippon
Lucy McLennan
Executive Producer
Rob Unsworth


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