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Call Centres Undercover

Britain is being affected by an 'epidemic' of unsolicited and unwanted calls and texts. With an estimated three billion marketing calls and messages received every year, Panorama goes undercover to expose how some firms are getting round the regulations designed to protect consumers.

Release date:

30 minutes

Last on

Tue 10 Jul 2012 02:20
BBC One Wales

Useful Information on cold callers

Microsoft has supplied the following advice to customers who may be targeted by cold call scams. You can read their full advice here.



Cold-call firms flout rules that block telemarketers

Cold-call firms flout rules that block telemarketers

It is the scourge of the dinner hour. The cold call from a telemarketer just as the family is sitting down to eat. But secret filming by the BBC's Panorama programme found that some firms are not just bending the rules meant to protect people, they are tearing up the rule book entirely. Read full story here.  


Role Contributor
ReporterDeclan Lawn
ReporterDeclan Lawn
ProducerAsif Hasan
ProducerAsif Hasan

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