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White paper on adult social care

Duration:
55 minutes
First broadcast:
Wednesday 30 May 2012

We explore the impact of adult social care budget cuts. How are they affecting those that need care and those that provide it?

Alvin Hall will be telling us why families are seeing their incomes go up faster than other groups

After months of speculation the Samsung Galaxy S III is launching today and it's the official smartphone for the 2012 Games. The android phone claims to predict your next move - something you won't find in rivals HTC and Apple. With more gadgets and gizmos it's not surprising the phone has the highest pre-order record in mobile history.

Your GP is the first point of contact when you are unwell. But are enough of them trained to spot the early symptoms of cancer?

EU Member States finalise their plans today for how consumer and business disputes can be resolved in the future without resorting to court. It also publishes its consumer scoreboard. So which country treats their consumers best and are UK consumers getting a good deal?

Plus, we explore claims that the EU plans to extend number of hours pilots can fly and why the pilots are worried about safety.

And in a world of technology - emails, texts, kindles and Ipads - the humble fountain pen has made a comeback. Sales have more than doubled in the last year and during hard times it seems more and more people are cherishing this timeless luxury item?

Presented by Winifred Robinson
Produced by Maire Devine.

Chapters

8 items
  • Consumer Quiz

    Do you know the answers to these consumer questions? Have a go at our quiz and send us your answers via the link.

    If you buy something by post, phone or the internet can you send it back after four days without giving a reason?

    If you buy a fridge and it breaks down after 18 months are you allowed a free repair or replacement if you haven’t bought an extended warranty?


    If DVDs you haven’t ordered arrive in the post with an invoice do you have to pay it or return the DVDs?

    Send your answers here
  • GPs missing cancer symptoms

    Here are just some of the emails we received from listeners about cancer diagnosis.

    “I have recently experienced cancer care of my husband, father & step daughter. The weak link in the chain, for all three, was the GP.”

    “My mother died in March 2008 from Ovarian Cancer. My husband died in June 2008 from Malignant Melanoma. They received great care once they had got past their GPs”


    “My 15 year old son was told by the GP that he had school phobia, ME, a collapsed lung and pneumonia, before sending him for an x-ray which confirmed lymphoma. “

    “While I've been very impressed with the treatment of my cancer I feel very very badly let down by the NHS on diagnosis.”

    “Two years ago at age 58 I went to my male GP with reduced urinary flow, a symptom associated with prostate problems… He just told me he did not want to do a PSA test because it was “unreliable” and had “a high rate of false positives” that resulted in “unnecessary” and “invasive” procedures”

    “My husband, who died from lung cancer, had a bad initial experience with his GP… This GP's failure to refer him on may not have changed the outcome, but the problem of getting past the GP gatekeeper is a reason for some scepticism in accessing specialist treatment.”

    “My Mother went to her GP about a back problem, she was sent away with a leaflet teaching her how to lift..... I heard her scream one night; called my GP who left saying to me ''it’s not as bad as it sounds''. Turned out her spine had collapsed as the result of a tumour.”

    “It's no use going to the GP if they won't listen. My husband was diagnosed with gallstones but died of cancer of the liver and pancreas. Neither the GP nor the consultant would listen when he wanted more investigations. He was only prescribed painkillers and antidepressants. Afterwards, the pharmacist said "Well, I did wonder (if he had cancer)."

    Do you have a similar story?

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