Watchdog accused in care home row
Undercover footage reveals abuse of a care home resident. Fiona Phillips reports.
Duration: 30 minutes
Panorama reveals the appalling treatment of an elderly care home resident with dementia, captured on film after a concerned relative hid a secret camera. The abuse - in a care home passed as "excellent" by the national regulator, the Care Quality Commission - has led to five care workers being sacked, with one pleading guilty to assault. It was recorded by a secret camera placed in the elderly woman's bedroom by her daughter, who speaks for the first time about what happened. Fiona Phillips, whose parents suffered from dementia and whose mother died in a care home, investigates whether the regulator and care home provider did enough to prevent such abuse and asks whether the system of elderly care itself can be trusted.
Undercover footage reveals abuse of a care home resident. Fiona Phillips reports.
BBC News ChannelThu 26 Apr 2012 04:30 BBC News Channel
BBC OneFri 27 Apr 2012 00:25 BBC One except Northern Ireland, Wales
BBC © 2013 The BBC is not responsible for the content of external sites. Read more.
This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.