Richard Lewis, Chief Executive, Best Western
Richard Lewis has over thirty years’ experience in service industries with thirteen years in international markets including Libya, Egypt, the U.A.E. and Jordan. He has spent the majority of his time in hospitality and related businesses.www.bestwestern.co.uk
Lewis has held senior roles with EMI, Forte, Le Meridien, CNN Turner Broadcasting and Preferred Hotel Group.
Lewis has an in-depth understanding of e-commerce after helping to pioneer the transformation of travel booking patterns with WorldRes in the late 1990s and launching Clickworker’s crowdsourcing platform in the UK in 2010.
Lewis is an international speaker and panellist who has presented on subjects ranging from ‘Brand though the eyes of the consumer’ to ‘Internet innovations in Tourism’.
Richard Lewis is also Chief Executive of Interchange & Consort Hotels Ltd and Beacon Purchasing
Joanne Segars, Chief Executive, NAPF
Joanne became the Chief Executive of the NAPF - National Association of Pension Fundas - in October 2006 having joined the organisation in 2005 as Director of Policy.www.napf.co.uk
Before joining the NAPF she was Head of Pensions and Savings at the Association of British Insurers from 2001 to 2005. Joanne held the pensions brief at the Trades Union Congress for 13 years and started her career in pensions as a researcher and journalist for Incomes Data Services.
Joanne has a degree in economics from John Moores University , Liverpool, and a Master of Arts degree in industrial relations from the University of Warwick.
Joanne is a founding governor of the Pensions Policy Institute and sits on its Council. She is also a Director of TUC Stakeholder Trustees Ltd. From 1996 to 2003 Joanne was a member of the board of OPRA.
Joanne was awarded an OBE for services to the pensions industry in the 2003 Queen's Birthday Honours.
Gary Frank, MD, The Fabulous Bakin’ Boys
Gary Frank founded the business in 1997, making muffins, flapjacks and cakes, and suppling all major UK supermarkets.www.bakinboys.co.uk
After five years in New York working as a futures trader, Gary Frank lost everything in the market crash of 1987 and ended up back in the UK, living on the outskirts of Oxford.
On the dole and struggling to find employment, Gary knew there was only one thing to do....make doughnuts.
Building on his experiences in New York, Gary founded Delicious Doughnuts on funds supplied by friends, family, and the bank.
In the first year, Gary made a £15,000 loss on a turnover of £45,000, but branching out into flapjacks and muffins, profit began to grow and by the mid 90s, Gary's turnover was in the millions.
Rebranding as The Fabulous Bakin’ Boys in 1997 (the company had stopped making doughnuts), Gary increased capacity with a new 75,000sq ft factory in Oxfordshire, and by 1998, Sainsbury's had requested The Fabulous Bakin' Boys to be stocked in stores nationwide.
The Fabulous Bakin' Boys now has a turnover of £20m for 2011 and employs over 150 people. The company is aiming to double the size of its business by 2015, taking sales to around £50m, through investing heavily in new product development (the business has made a £3m investment in the installation of a new automated line in its bakery in the first quarter of 2012, which will double capacity, is more cost efficient and gives the company new capabilities).
After more than 20 years in Oxfordshire, The Fabulous Bakin’ Boys remain firmly rooted in the area, but it is looking to cast the net a bit further afield: it is considering export for the first time and has just started supplying into southern Ireland. The company is now looking at opportunities for its products in Europe and beyond.
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