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The cost of residential care and expensive 'free' trials

55 minutes
First broadcast:
Monday 27 February 2012

Should cafes and bars let you "spend a penny" without you having to spend a penny? Or is that an unfair burden on business? Is it fair for people who fund their own residential care to be charged hundreds of pounds a month more than local authority-funded residents for exactly the same service? And have you fallen victim to the face cream "free trial offer" that could cost you a packet?

The presenter is Julian Worricker, the producer is Paul Waters.


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