Episode 3

The team investigate cases where consumers have been forced to pay well over the odds for goods or services, including a man presented with a bill of 14,000 pounds just for unblocking a drain. Plus, why even your own bank may not be able to stop money being taken out of your account, how motorway service stations justify charging up to double what you would pay on the high street, and more invaluable advice from the experts at the Rip-Off Britain pop-up shop.